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Byju’s app delisted from Google Play Store over AWS non-payment issue.
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Byju’s App Delisted from Play Store Over AWS Payment Dispute 2025

Byju’s app removed from Google Play Store due to AWS non-payment. Learn how India’s edtech giant faces growing financial troubles in 2025.

Byju’s app delisted from Google Play Store over AWS non-payment issue.
Byju’s main learning app delisted from Google Play Store due to unpaid AWS dues, raising questions about India’s top edtech startup’s future.

📍Byju’s App Removed from Google Play Store: What Happened and Why?

In a shocking development that shook India’s edtech sector, Byju’s learning app was delisted from the Google Play Store on May 24, 2025, after the company reportedly failed to clear its dues to Amazon Web Services (AWS). The incident underscores the mounting financial crisis surrounding one of the country’s most well-known startups.

While other apps under the Byju’s brand remain active, the main learning application—used by millions of students across India—has been inaccessible to new users on Android, sparking concern among parents, students, and investors alike.

🔍 Inside the Crisis: Why Was Byju’s App Delisted?

According to sources familiar with the situation, Byju’s App failed to pay AWS for its cloud infrastructure services, leading to a technical disruption. As a result, Google delisted the app from the Play Store until the issue was resolved.

Root Causes:

  • Unpaid AWS dues believed to be in crores
  • Delayed vendor payments and breached service-level agreements
  • Insolvency proceedings affecting the company’s operational budget
  • Decline in user trust and reputation due to recurring issues

🧾 Timeline of Byju’s Financial Collapse

Byju’s, once a symbol of India’s booming startup culture, has been on a steady decline over the last few years. Here’s a brief look at the timeline leading to the current situation:

Year Key Event
2022 Valuation peaked at $22 billion
2023 Missed loan repayments trigger legal notices
Oct 2024 Valuation dropped to $0 after multiple controversies
Jan 2025 CEO announced cost-cutting measures, layoffs begin
Apr 2025 500+ employees laid off, legal disputes intensify
May 2025 Main app removed from Play Store over AWS dues

 

📱 Impact on Users and Stakeholders

The app’s unavailability has directly impacted over 15 million active users, most of whom are K-12 students relying on Byju’s for online learning. Several users have reported disruptions in:

  • Accessing purchased content
  • Attending live classes
  • Receiving doubt-resolution support
  • Downloading course modules

Key Stakeholders Affected:

  • Students & Parents: Facing interrupted learning
  • Teachers: Uncertainty about employment and platform use
  • Investors: Growing concerns about return on investment
  • Partners: AWS and other vendors are now questioning payment security

🗣️ What Byju’s Said

In a brief statement, Byju’s spokesperson acknowledged the issue and stated:

“We are actively working with AWS to resolve the matter and expect the app to be restored soon. We apologize for the inconvenience caused to our users.”

However, no specific timeline was given for when the app will return to the Play Store.

📉 Industry Experts Weigh In

Market analysts believe the delisting is more than just a technical hiccup. It’s a reflection of the company’s unsustainable burn rate, mismanagement of resources, and mounting legal challenges.

“Byju’s is facing a credibility crisis. What was once India’s most promising edtech unicorn is now dealing with systemic operational failures,” said Rajeev Mehta, an edtech consultant.

📈 Internal Link:

You can also read our in-depth analysis of India’s Top Edtech Startups in Crisis – 2025 Edition for a broader context.

📊 Quick Stats: Byju’s in Numbers

  • 🔻 Valuation Fall: From $22 billion in 2022 to $0 by Oct 2024
  • 👨‍🎓 Users Affected: Estimated 15 million active learners
  • 🏢 Layoffs: Over 500 employees in Q2 2025
  • ⚖️ Legal Cases: Multiple insolvency and vendor disputes
  • 💰 Pending Vendor Payments: AWS, WhiteHat Jr, and others

❓ Frequently Asked Questions (FAQs)

1. Why was the Byju’s app removed from the Play Store?

The app was delisted due to non-payment of dues to Amazon Web Services (AWS), which hosts the app’s backend services.

2. Is this delisting permanent?

No. Byju’s claims they are in the process of resolving the issue and intend to restore the app to the Google Play Store soon.

3. Are other Byju’s app still working?

Yes, other related apps like WhiteHat Jr and Byju’s Exam Prep are still available.

4. Can existing users still use the app?

Those who already have the app installed may continue using it, but new downloads and updates are blocked on Android.

5. What does this mean for the future of Byju’s App?

Unless the company restructures its finances and restores user trust, its future remains uncertain.

🧠 Expert Insight: How AWS & Cloud Costs Can Break Startups

Cloud service providers like AWS, Google Cloud, and Azure offer scalable tech, but defaulting on payments can cause swift penalties including suspension of services. In Byju’s App case, non-payment led to the removal of app access, showing how vital these contracts are to digital businesses.

💬 Final Thoughts

The removal of Byju’s learning app from the Google Play Store is more than a technical issue—it’s a wake-up call for edtech companies in India and beyond. As Byju’s struggles to maintain operations, the broader question remains: Can it bounce back, or is this the beginning of the end?

📣 Call to Action

What’s your take on Byju’s app getting delisted?

📢 Share your thoughts in the comments!

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Rajesh Kapoor
Rajesh Kapoor "Tech enthusiast and gadget lover. Exploring the latest trends in technology, software, and cutting-edge innovations."